Customer Experience Executive (Grads Welcome)

Lisbon, Portugal · Customer Experience

Description

Drover is a VC-backed marketplace company offering monthly, all-in car subscriptions to customers who want to experience car ownership as it should be: flexible and at a fair, transparent price. Our mission is to establish car subscription as the defining industry category of our time with Drover as the undisputed pioneer. For some more detail, check out our press coverage in TechCrunch and Forbes.

The Role

We are now looking to add an energetic and ambitious Customer Experience Associate to help us reach new heights. In this role, you will delight our customers with an amazing level of service and help define our long-term retention strategy. In this role, you will be responsible for the following:

Requirements

Our Culture

When you ask a Droverian what they love most about working here, their answer will likely be “the people” We are very proud of the amazing team we have assembled across London and Lisbon. The following should give you an idea about what kind of internal culture you’d be joining:

Benefits

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