Customer Experience Executive

Bucharest, Romania · Insurance Operations

Description

(Recent University Graduates Welcome)

UK start-up launching a new office!

Drover is a London-based venture capital-backed marketplace startup offering monthly, all-in car subscriptions to customers who want to experience car ownership as it should be: digital, flexible and at a fair, transparent price. For some more detail, check out our press coverage in TechCrunch, Forbes or CityAM.

Our 130-strong teamwork out of our London and Lisbon offices and we are now in the process of opening a 3rd office for Drover in Bucharest. In this new office, we plan to build out an energetic, proactive Operations team. If the idea of being one of the first Droverians in Bucharest and laying the foundations for what will become a 100-person office sounds exciting to you, keep reading!

As a Claim Handler, you will be responsible for managing the end-to-end process of an insurance claim. This role requires you to work with our insurance partners, supply partners and customers. You will go the extra mile to ensure we meet our SLAs, keep costs to a minimum and drive revenue.

Your core responsibilities will include:

Requirements

OUR CULTURE

When you ask a Droverian what they love most about working here, their answer will likely be “the people” We are very proud of the amazing team we have assembled across London and Lisbon and we are so excited to get started in Bucharest. The following should give you an idea about what kind of internal culture you’d be joining:

Benefits

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